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Build it

Assistants that answer, systems that do the typing for you, and a way to get answers out of your own price lists and manuals.

What it is
One task at a time: an assistant that answers, typing done for you, or a document helper, built to fit how your business already runs.
Who it is for
Businesses that have found the task and want it off the team's plate: orders on WhatsApp, invoices typed twice, quotations by hand.
What it typically returns
Hours back every week, fewer errors and faster replies, measured before and after, with a person approving anything that matters.

AI assistants for customers and staff

Answers customer questions on WhatsApp, takes orders, and hands over to a person when it should.

An assistant is a program that reads messages and replies to them the way a good new employee would. It answers the questions it is sure about, takes down orders in the right format, and hands anything unusual to a person. It works where your customers already are, usually WhatsApp, and where your staff already are, which is usually the same place.

How a WhatsApp order becomes a Tally entryFour steps: the customer sends an order on WhatsApp, the assistant reads it and checks your price list, a draft entry appears in Tally, and your staff approve it with one tap.Customer sends anorder on WhatsAppAssistant reads itand checks yourprice listEntry appears inTally as a draftYour staff approvewith one tapHow a WhatsApp order becomes a Tally entryFour steps: the customer sends an order on WhatsApp, the assistant reads it and checks your price list, a draft entry appears in Tally, and your staff approve it with one tap.Customer sendsan order onWhatsAppAssistant readsit and checksyour price listEntry appears inTally as a draftYour staffapprove with onetap

In words

  1. The customer sends the order on WhatsApp, as text, a voice note or a photo of a handwritten list.
  2. The assistant reads it, matches the shop and each item to your price list, and drafts the entry.
  3. The assistant puts the draft into Tally within a minute and marks anything it was unsure about.
  4. Your staff approve with one tap, or correct the marked lines first. Nothing is posted without that tap.

A day with it

Take a distributor in Coimbatore who gets around eighty orders a day on WhatsApp: voice notes, photos of handwritten lists, "same as last week, add two cases of the 500 ml". Today one person spends the afternoon typing them into Tally. With the assistant, each order is read as it arrives, matched to the customer and the price list, and sits in Tally as a draft within a minute. Anything the assistant is not sure about, a new shop name or an odd pack size, is marked and waits. At four o'clock the same person opens the list of drafts, taps approve on most of them and corrects three. Dispatch would have the day's orders before the tea break. We describe one such afternoon, step by step, in turning WhatsApp orders into clean Tally entries.

Who it is for
Businesses whose phone does not stop: distributors taking orders all day, clinics answering the same appointment questions, dealers fielding price enquiries. Also teams that ask the office the same things every week: is this in stock, what is the rate for this customer, has that payment come in.
What you receive
  • The assistant, live on your WhatsApp Business number or in an internal chat
  • A review screen where staff approve, correct or take over a conversation
  • Handover rules you set: what it may answer alone, what always goes to a person
  • A log of every message and every answer, kept for as long as you want
  • Training for the people who use it, and a short written guide
  • Before-and-after numbers: replies sent, minutes to first reply, hours spent typing
How long
A Sprint of 2 to 4 weeks for an assistant that serves your own staff, or customers you already know. An assistant that talks to the public, or answers questions about money or health, needs more testing and becomes a Project of 6 to 16 weeks.
How it is priced
A Sprint is ₹1.5 to ₹4 lakh, fixed before we start. A Project is ₹5 to ₹25 lakh, sized after a readiness check and paid in stages. Both are on Pricing. What it costs to run each month is answered in the questions below.

Automating repetitive work

Orders, invoices, follow-ups and reminders that move from one system to another without anyone typing them twice.

Automating a task means the typing, copying and chasing happen without a person doing them. An invoice raised in your billing software appears in Tally on its own. A quotation that has gone quiet gets a reminder on day three and day seven. A report that needs figures from three places collects them itself. People stay for the decisions; the moving of data goes away.

How an invoice stops being typed twiceFour steps: an invoice is raised in your billing software, the system writes the same entry into Tally, it flags anything that does not match, and your accountant checks a short list each evening.Invoice is raised inyour billingsoftwareThe same entry iswritten into TallyAnything that doesnot match is flaggedA short list tocheck, each eveningHow an invoice stops being typed twiceFour steps: an invoice is raised in your billing software, the system writes the same entry into Tally, it flags anything that does not match, and your accountant checks a short list each evening.Invoice israised in yourbilling softwareThe same entryis written intoTallyAnything thatdoes not matchis flaggedA short list tocheck, eachevening

In words

  1. Your staff raise the invoice once, in the billing software they already use.
  2. The system writes the same entry into Tally the moment the invoice is saved. Nobody types it again.
  3. Every evening the system compares the two and flags anything that differs.
  4. Your accountant gets a short list, usually two or three lines, and clears it in minutes.

A week with it

Take a clinic chain in Chennai that bills patients in its clinic software and keeps its accounts in Tally. Every invoice is typed twice, once in each, and every week a few do not match: a wrong amount, a missed one, a duplicate. With the automation, the system writes the invoice into Tally the moment it is raised. Each evening it compares the two systems and gives the accountant a list of anything that differs, usually two or three lines. The month-end reconciliation, matching the two systems line by line, takes a day and a half today. It would become an hour's work. The same pattern handles quotations: a follow-up on day three and day seven, and a note to the salesperson when the customer replies, so nothing slips.

Who it is for
Any business where the same fact is typed into two systems, or the same reminder is sent by hand every week. Clinics that bill in one program and keep accounts in Tally. Dealers who quote by email and forget to follow up. Exporters who copy shipment details from the order into the packing list and again into the invoice.
What you receive
  • The system running on one task, from the first message to the last entry
  • A check that compares both systems and lists what differs
  • An approval step wherever money or a customer is involved
  • Alerts on WhatsApp or email when something needs a person
  • Everything owned by you: the code, the logins, the documents
How long
One task is a Sprint of 2 to 4 weeks. Several connected tasks, such as invoice entry, matching payments and payment reminders, make a Project of 6 to 16 weeks.
How it is priced
A Sprint is ₹1.5 to ₹4 lakh, fixed before we start. A Project is ₹5 to ₹25 lakh, sized after a readiness check and paid in stages you can see working. Details are on Pricing; how the automation is wired, in plain words, is on Doing the work.

Answers from your own documents

A knowledge assistant that answers staff questions from your price lists, policies and manuals.

A knowledge assistant is a program that reads the documents you give it: price lists, policies, manuals. It answers questions from them in plain words and shows where each answer came from. Staff ask in a chat, the way they would ask a senior colleague. They get an answer in seconds, instead of a search through folders or a phone call to the one person who knows.

How a question becomes a priced quotationFour steps: staff ask a question in chat, the assistant looks it up in your price lists and policies, the answer comes back with the page it came from, and staff send the quotation.Staff ask a questionin chatAssistant looks itup in your pricelists and policiesAnswer comes backwith the page itcame fromStaff check it andsend the quotationHow a question becomes a priced quotationFour steps: staff ask a question in chat, the assistant looks it up in your price lists and policies, the answer comes back with the page it came from, and staff send the quotation.Staff ask aquestion in chatAssistant looksit up in yourprice lists and policiesAnswer comesback with thepage it came fromStaff check itand send thequotation

In words

  1. A salesperson types the customer's list into the chat, in their own words.
  2. The assistant finds the right lines in the current price lists and applies that customer's discount band.
  3. The assistant returns a priced table, with the source line shown for every item.
  4. The salesperson checks it, changes anything that needs changing, and sends the quotation.

An hour with it

Take a pipes and fittings supplier in Salem who builds every quotation by hand from three price lists, one per brand, plus a discount sheet that changes every quarter. It takes an hour, and it is still wrong sometimes. With the assistant, the salesperson types the customer's list into a chat: "40 mm PVC elbow, 200 pieces, and the matching tee". The assistant finds the right lines in the current lists, applies that customer's discount band and returns a priced table with the source line for each item. The salesperson checks it and sends it. Ten minutes, and the price would be the current one.

Scroll sideways to see all the columns: When and In what form.

What you receive, and when
What you receiveWhenIn what form
Your price lists, policies and manuals gathered and tidiedWeek oneOne folder you keep, whatever happens next
The assistant answering questions for a small test groupWeek twoOn WhatsApp or in your office chat
Answers checked against the source, corrections madeWeeks two to threeA short log of what was wrong and what changed
Live for the whole team, with a short guideWeeks three to fourA session in your office or on video
Before-and-after numbersEnd of the SprintOne page: minutes per quotation, errors found, questions answered

A Sprint runs 2 to 4 weeks. The timing shifts with how many documents you have and how tidy they are.

Who it is for
Businesses where the answers exist but are hard to find: three price lists in Excel, a leave policy in a PDF nobody opens, a machine manual in a drawer. Sales teams that quote, service teams that troubleshoot, and the accounts and HR people who answer the same questions every month.
What you receive
  • Your price lists, policies and manuals gathered into one folder you keep
  • The assistant, on WhatsApp or in your office chat, with the source line shown for every answer
  • A short log of what was wrong in testing and what changed
  • A session for the whole team and a short written guide
  • Before-and-after numbers: minutes per quotation, errors found, questions answered
How long
A Sprint of 2 to 4 weeks. The first week usually goes on gathering and cleaning the documents, which is useful even if you stop there.
How it is priced
A Sprint, ₹1.5 to ₹4 lakh, fixed before we start. Running cost is small, typically ₹1,500 to ₹6,000 a month in rented AI usage for a staff assistant. See Pricing and The AI itself.

How the pieces fit

Where a person stays in the loop

Every system we build has the same shape. The assistant or automation does the reading and the typing. A person decides anything the system is not sure about, and taps approve before anything reaches your books or your customer. The green line is the automatic route. The yellow-brown line, marked "no", is where a person steps in.

Scroll sideways to see the whole route. The list below says the same thing in words.

An order from WhatsApp to dispatch, with a person in the loopThe order is read and checked. Clear items become a Tally voucher; unclear ones go to a person first. A person approves, the voucher is posted, dispatch sees it and the customer gets a confirmation.noyesOrder arrives onWhatsAppAssistant reads theitems and quantitiesEvery item clear?A person settles theunclear onesVoucher posted toTally after one tapDispatch sees theorderCustomer gets aconfirmation onWhatsApp

In words

  1. The order arrives on WhatsApp as text, a voice note or a photo.
  2. The assistant reads the items and quantities and matches them to your price list.
  3. If every item is clear, the draft goes straight to approval.
  4. If anything is unclear, a person settles it first, with the original message beside the guess.
  5. One tap posts the voucher to Tally.
  6. Dispatch sees the order at once.
  7. The customer gets a confirmation on WhatsApp.
For your technical teamWhere it runs, how messages are read, approvals, running cost
Where it runs
On a server in India that you hold the logins to, or on your own machines when you prefer. Nothing is tied to us.
How a message is read
A rented AI model turns each message into structured fields (customer, item, quantity, unit) with a confidence score per field. Low confidence sends the line to a person; it never goes straight into your books.
Connections
Tally through its own import format or its connector, WhatsApp through the official business account, email through a mailbox you give us access to. Read and write are separated, and write access is scoped to the vouchers and fields the workflow needs.
Approvals and logs
Every entry keeps the original message, who approved it and when. Nothing is deleted; corrections are stored beside the original.
Running cost
Reading and entering a few hundred orders or invoices a day: ₹3,000 to ₹12,000 a month. A customer-facing assistant for a busy business: ₹8,000 to ₹40,000 a month. A staff assistant over your documents: ₹1,500 to ₹6,000 a month. Usage is metered and capped.

The tools themselves are named on the How it's built pages: AI assistants, Doing the work and Keeping it safe.

Worksheet

How many hours would this give back?

Start with the people who type orders or invoices today. Rough numbers are fine; we measure properly during the Sprint, while it runs beside your current way of working.

Hours a month given back

140 hours

That is about 18 working days a month given back.

Worth about ₹2 lakh a year in staff time. A Sprint costs ₹1.5 to ₹4 lakh, so it pays for itself in about 9 to 24 months.

An estimate, not a promise. We measure it properly during the Sprint, before you rely on it.

Questions

Common questions before we build

It stops and asks a person. Every assistant we build has a handover: the original message, the assistant's best guess, and a one-tap approve or correct. Nothing uncertain goes into your books or out to a customer on its own. How the handover works is on AI assistants.

Yes. Customers write the way they write, in Tamil, in English or a mix of both, and the assistant replies in the same. Voice notes are read too, and shown to your staff as text.

Yes, with the Tally you already run. Entries arrive as vouchers your accountant can see and edit like any other. WhatsApp Business, Zoho, Google Sheets and email connect the same way; the full list is on Connecting your tools.

The AI itself is rented by usage, not bought. Reading and entering a few hundred orders or invoices a day is typically ₹3,000 to ₹12,000 a month. A customer-facing WhatsApp assistant for a busy business is ₹8,000 to ₹40,000 a month. You see the meter, and we set a monthly cap. The full picture is on The AI itself.

You do. Code, logins, documents and data. If you stop working with us tomorrow, everything keeps running and stays yours.

A Sprint takes 2 to 4 weeks. For the last two of those it runs beside your current way of working, so you see the before-and-after numbers before you rely on it. The steps are on How we work.

Tell us which task to build first

Send us the one job your team would happily never do again. We reply within one working day with a plain view on whether a Sprint fits, and what it would cost.

Talk to us

hello@pakshitechnologies.com

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